Connect Power BI and Dynamics 365 CE (CRM)

Microsoft Dynamics 365 for Customer Engagement gives you all the information you need to maintain customer relationships. It delivers valuable data about your processes, customers and services. Use the BIRDS for Dynamics CE data platform to extract structured data from your CRM. This helps you discover what makes your organization successful and where the opportunities for more success are.

Need Power BI for insights? Use BIRDS!

The Microsoft Dynamics 365 product family contains several components like Dynamics 365 Business Central (BC) and Dynamics 365 Sales, Marketing and Field Service. Dynamics 365 shapes these component into a powerful, all-round business solution.

Microsoft Power BI unlocks the power of Dynamics 365, assuming you have access to the data within all your cloud solutions. That’s were BIRDS for Microsoft Dynamics CE comes in. It makes all data within Dynamics CE available in your own Azure based data warehouse. Using our standard connectors you can combine this data with the data generated by the rest of the Microsoft Dynamics product family.

Our experts leverage data warehouses, Azure and Power BI to speedily and reliably unlock your company data. Our people follow developments surrounding the Microsoft platform closely. We ensure that your organization will always be properly positioned to make the most of the latest technology whilst at the same time keeping your data platform up to date.

What can BIRDS for Dynamics CE do for you?

01 Keep your company data in one place

02 Support your membership organization

03 Optimize your Field Services


Keep your company data in one place

Bring data from Business Central, Finance & Operations, Customer Engagement and all other Dynamics 365 components together in Power BI.


Support your membership organization

Use our 9altitutes support for membership organizations to keep tabs on your members and to increase the effectiveness of your recruitment efforts.


Optimize your Field Services

Integrate all data generated by your Field Service solution in Power BI to measure customer satisfaction and discover potential cost savings.

Strengthen you data’s foundations

Strengthen the foundations supporting your data with BIRDS for Dynamics CE. We integrate data from Dynamics 365 (Finance & Operations, Customer Service and Project Service Automation) with data generated by Customer Engagement.

Faster insights: Use your own data warehouse to quickly turn raw data into smart insights.

Keep up with updates: No matter how many updates Microsoft makes, your solution works reliably.

Keep up with change: The world’s changing rapidly, we’ll help you keep up.

Plan a 30 minutes free demo consult

Join the 1,000+ BIRDS users who make data-driven decisions. BIRDS delivers the ability to connect and compare data, down to the deepest detail to uncage immediate, actionable insights.

Kick-start your Power BI project with BIRDS